Delivery and Dispatch Details

Orders are dispatched Monday to Friday, usually within 24 hours of being received.  During busy periods it may take 2-3 days to dispatch your order.  Please note that sweet cones and personalised items are made to order and will be dispatched within 2-5 days. We do not dispatch orders on weekends and bank holidays.

Our Standard Delivery starts from only £3.00.  Express Delivery is available for £9.99 and for orders of £50 and over, standard delivery is free when free delivery is selected at checkout.

Cancellation Policy

If for any reason you need to cancel your order, please contact us as soon as possible at [email protected].

Please note that the order can not be cancelled after being dispatched.

If we have to cancel an order due to any unforeseen circumstances beyond our control, we will inform you as soon as possible.

Returns Policy

We want your sweets to reach you in the best condition. We best endevour to source great quality sweets and to package them according to the highest standard, but once they are out for delivery, we have no control over them.

In the unlikely event that you receive your parcel in a damaged condition, please contact us on [email protected]

We can only offer refunds for prepackaged items in their original condition and unopened packaging when returned back to us, or faulty or damaged products. If we need to examine items claimed as faulty, we reserve the right to have them returned to us. If the fault is agreed, we will issue a full refund including the cost of the postage you paid. This is usually issued within 3-5 business days.